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PRIVACY POLICY

A LEGAL DISCLAIMER

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.

By accessing or using this platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other details provided during account creation or booking.

  • Booking Information: Travel details, ticket selections, dates, routes, and activity bookings such as kayaking experiences.

  • Payment Information: Payment details are processed securely through third-party payment gateways. We do not store your card or banking information.

  • Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and manage bus, train, and activity bookings

  • Communicate booking confirmations, updates, or cancellations

  • Provide customer support and respond to inquiries

  • Improve our platform, services, and user experience

  • Send service-related notifications and important updates

We do not sell or rent your personal information to third parties.

3. Sharing of Information

Your information may be shared only when necessary with:

  • Bus and train operators

  • Kayaking and outdoor activity providers

  • Payment processors and service partners

  • Legal or regulatory authorities if required by law

All third parties are expected to handle your data responsibly and securely.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance site functionality, analyze traffic, and personalize content. You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

5. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, misuse, or disclosure. While we strive to protect your data, no method of online transmission or storage is completely secure.

6. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Users are encouraged to review the privacy policies of those websites.

7. User Rights

You have the right to:

  • Access or update your personal information

  • Request correction of inaccurate data

  • Request deletion of your account or personal data, subject to legal or operational requirements

Requests can be made by contacting our support team.

8. Children’s Privacy

Our services are not intended for children under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the platform after updates implies acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us through the details provided on the website.

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